As the need for efficiency grows, Fire and Rescue Services look to adopt new scheduling models that allow them to provide top quality service to the public and optimise crewing and financial performance.
On the quest to ensure optimal crewing levels, the Flexible Duty System allows firefighters to pick their own shifts in advance. Crew Managers are responsible for setting up the shift picking periods to enable firefighters to select their shifts in a different order every time. This promotes a fair distribution of (un)desired shifts across all members of the team. This model provides fairness to the process of shift picking and allows firefighters to plan commitments well in advance.
However, for Crew Managers to manage this without proper tools presents a cumbersome task that demands a lot of time and supervision.This is why we have received a suggestion from our user base to develop this functionality and streamline the process of self shift-picking through FireServiceRota.
